Manually Send a Payment Receipt

This article explains how admin users can manually send a payment receipt from the transaction detail page.

Who Can Send Receipts

Only company admin users can send receipts. Read-only users do not have access to this feature.

Sending a Receipt

1. Navigate to the Payments tab in the left navigation.

2. Click on the transaction you want to send a receipt for to open the Transaction Detail page.

3. In the Related Information tile, locate the Stripe row and click Send Receipt.

4. In the Send Receipt pop-up, enter one or more email addresses.

5. Click Send.

A "Receipt sent" message will confirm that the receipt has been delivered. The receipt is sent immediately — there is no delay or batching.

Note: The Send Receipt button is only available on Stripe transactions.